Is your equipment in need of repair or a repair evaluation? Unsure of the problem? Rely on the professionals at Duncan-Parnell to provide prompt response, fast turnaround, and superior customer service. Rapid repair turnaround – generally one week or less. Simply follow these steps:
Call first to troubleshoot.
- Charlotte, NC - Mapping & Surveying Repairs - 800-849-7708
- Morrisville, NC - Mapping & Surveying Repairs - 800-353-7392
- Norcross, GA - Surveying Repairs - 844-753-8335
- Richmond, VA - Surveying Repairs - 800-887-8445
- Orlando, FL - Mapping & Surveying Repairs - 888-782-1997
- Jacksonville, FL - Mapping & Surveying Repairs - 904-620-0500
- Nashville, TN - Mapping & Surveying Repairs - 615-748-1998
- Knoxville, TN - Mapping & Surveying Repairs - 865-389-0628
Download and complete: Duncan-Parnell-Repair-Form
- Ship equipment according to the directions on the form.
- *A completed Repair Service Form must be included. Equipment shipped without a Repair Service Form will be returned.*
- Warranty status and repair estimate will be provided for customer's approval.
- $60 evaluation fee will be assessed on non-warranty repairs if you decide not to proceed with the repair.
Services for a wide range of instruments:
Trade-ins are welcomed toward purchases of new equipment.
Duncan-Parnell Repair Services
Why trust Duncan-Parnell for your Service & Repair?
- Trimble and Manufacturer Certified
- One of the Industry’s Largest Service Departments
- Level 3 Certified Repair Facilities for Trimble, Nikon, Spectra Precision & Topcon
- 14 Experienced and Certified Repair Technicians at 8 locations Throughout the Southeast
With 14 experienced and certified repair technicians spread across 8 service locations throughout the Southeast we will always be able to provide you with prompt response, fast turnaround time, and superior customer service.
How to Send us Your Instrument for Repair:
Fill out our Service Repair Form and ship equipment to one of our service locations listed below
Once the equipment is received, we will perform an assessment and contact you with a quote for repair costs.
- A $60 evaluation fee will be assessed on non-warranty repairs if you decide not to proceed with the repair.
- A completed Service Repair Form must be included. Equipment shipped without a Service Repair Form will be returned.
Service Locations in 5 States:
Virginia North Carolina
Richmond Raleigh Charlotte
305 Ashcake Rd 1208 Copeland Oaks Dr 900 S McDowell St
Ashland, VA 23005 Morrisville, NC 27560 Charlotte, NC 28204
(804) 368-7525 (919) 460-8886 (704) 372-7766
Atlanta Nashville Knoxville
4405 International Blvd NW 1311 Elm Hill Pike 301 Winona St
Unit B115 Norcross, GA 30093 Nashville, TN 37210 Knoxville, TN
(770) 931-0844 (615) 748-1998 (865) 951-2259
621 Brookhaven Dr 10265 Beach Blvd
Orlando, FL 32803 Jacksonville, FL 32246
(407) 601-5816 (904) 620-0500