Is your equipment in need of repair or a repair evaluation? Unsure of the problem? Rely on the professionals at Duncan-Parnell to provide prompt response, fast turnaround, and superior customer service. Rapid repair turnaround – generally one week or less. Simply follow these steps:
Call first to troubleshoot.
- Charlotte, NC - Mapping & Surveying Repairs - 800-849-7708
- Morrisville, NC - Mapping & Surveying Repairs - 800-353-7392
- Norcross, GA - Surveying Repairs - 844-753-8335
- Richmond, VA - Surveying Repairs - 800-887-8445
- Orlando, FL - Mapping & Surveying Repairs - 888-782-1997
- Ship equipment according to the directions on the form.
- *A completed Repair Service Form must be included. Equipment shipped without a Repair Service Form will be returned.*
- Warranty status and repair estimate will be provided for customer's approval.
- $60 evaluation fee will be assessed on non-warranty repairs if you decide not to proceed with the repair.
Services for a wide range of instruments:
- Auto Levels
- Total Stations
- GPS Equipment
- Data Collectors
- Instrument Calibrations
- Electronic Repair
- Annual Maintenance Plans
- Overhauls and repairs from simple tune-ups to complete rebuilds
- Technical service support
- Instrument exterior cleaning included at no additional cost
Trade-ins are welcomed toward purchases of new equipment.