Is your equipment in need of repair or a repair evaluation? Unsure of the problem? Rely on the professionals at Duncan-Parnell to provide prompt response, fast turnaround, and superior customer service. Rapid repair turnaround – generally one week or less. Simply follow these steps:

• Charlotte, NC - Mapping & Surveying Repairs - 800-849-7708
• Morrisville, NC - Mapping & Surveying Repairs - 800-353-7392
• Norcross, GA - Surveying Repairs - 844-753-8335
• Richmond, VA - Surveying Repairs - 800-887-8445
• Orlando, FL - Mapping & Surveying Repairs - 888-782-1997
• Jacksonville, FL - Mapping & Surveying Repairs - 904-620-0500
• Nashville, TN - Mapping & Surveying Repairs - 615-748-1998
• Knoxville, TN - Mapping & Surveying Repairs - 865-389-0628

Download and complete: Duncan-Parnell-Repair-Form

• Ship equipment according to the directions on the form.
• *A completed Repair Service Form must be included. Equipment shipped without a Repair Service Form will be returned.*
• Warranty status and repair estimate will be provided for customer's approval.
• $60 evaluation fee will be assessed on non-warranty repairs if you decide not to proceed with the repair.

Services for a wide range of instruments:

Services include:

Trade-ins are welcomed toward purchases of new equipment.

Duncan-Parnell Repair Services

Why trust Duncan-Parnell for your Service & Repair?

• Trimble and Manufacturer Certified
• One of the Industry’s Largest Service Departments
• Level 3 Certified Repair Facilities for Trimble, Nikon, Spectra Precision & Topcon
• 14 Experienced and Certified Repair Technicians at 8 locations Throughout the Southeast

With 14 experienced and certified repair technicians spread across 8 service locations throughout the Southeast we will always be able to provide you with prompt response, fast turnaround time, and superior customer service.

How to Send us Your Instrument for Repair:

Fill out our Service Repair Form and ship equipment to one of our service locations listed below

Once the equipment is received, we will perform an assessment and contact you with a quote for repair costs. 

Please note:

• A $60 evaluation fee will be assessed on non-warranty repairs if you decide not to proceed with the repair.
•  A completed Service Repair Form must be included. Equipment shipped without a Service Repair Form will be returned.