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Repair Service Is your equipment in need of repair or a repair evaluation? Unsure of the problem? Rely on the professionals at Duncan-Parnell to provide prompt response, fast turnaround, and superior customer service. Rapid repair turnaround – generally one week or less. Simply follow these steps:
Call first to troubleshoot.
Charlotte, NC - Mapping & Surveying Repairs - 800-849-7708
Morrisville, NC - Mapping & Surveying Repairs - 800-353-7392
Norcross, GA - Surveying Repairs - 844-753-8335
Richmond, VA - Surveying Repairs - 800-887-8445
Orlando, FL - Mapping & Surveying Repairs - 888-782-1997
Ship equipment according to the directions on the form.
*A completed Repair Service Form must be included. Equipment shipped without a Repair Service Form will be returned.* Warranty status and repair estimate will be provided for customer's approval.
$60 evaluation fee will be assessed on non-warranty repairs if you decide not to proceed with the repair.
Services for a wide range of instruments:
Auto Levels
Transits
Theodolites
Lasers
Total Stations
Robotics
GPS Equipment
Data Collectors
Services include:
Instrument Calibrations
Electronic Repair
Annual Maintenance Plans
Overhauls and repairs from simple tune-ups to complete rebuilds
Technical service support
Instrument exterior cleaning included at no additional cost
Trade-ins are welcomed toward purchases of new equipment.
