The Galileo GNSS system has been intermittently down since 01:00 11 July 2019 UTC. It is believed that the broadcast Ephemeris has been corrupt with failures are being reported in the US and other countries. It is recommended that customers turn off Galileo in Survey Pro and Access until this is resolved.
Active Service Notification of Service Degradation can be found at the following website. https://www.gsc-europa.eu/notice-advisory-to-galileo-users-nagu-2019025
The current system status can be found here: https://www.gsc-europa.eu/system-status/user-notifications.
As always, feel free to call us at Duncan-Parnell if you need further explanation or help with this issue.