Support Documents - Duncan-Parnell is North Carolina South Carolina and Georgia Autodesk VAR and Trimble Dealer

Information and Sales
Dan Bonenfant, PLS
Autodesk Application Engineer
Duncan-Parnell, Inc.
1208 Copeland Oaks Dr.
Morrisvile, NC 27560
(704) 574-2228
dan.bone@duncan-parnell.com

Duncan Parnell is committed to providing quality customer support and training. As part of this commitment to providing support, we have developed our own tech tips in addition to providing you direct links to Trimble's support web page. Adobe Acrobat is required to open pdf document.

	Autodesk Updates & Service Packs:
AutoCAD	http://usa.autodesk.com/adsk/servlet/ps/dl/index?siteID=123112&id=2334435&linkID=9240618
AutoCAD LT	http://usa.autodesk.com/adsk/servlet/ps/dl/index?siteID=123112&id=2334435&linkID=9240818
AutoCAD Raster Design	http://usa.autodesk.com/adsk/servlet/ps/dl/index?siteID=123112&id=2334435&linkID=9240978
AutoCAD Civil 3D	http://usa.autodesk.com/adsk/servlet/ps/dl/index?siteID=123112&id=2334435&linkID=9240698
AutoCAD Land Desktop	http://usa.autodesk.com/adsk/servlet/ps/dl/index?siteID=123112&id=2334435&linkID=9240778
Autodesk Design Review	http://usa.autodesk.com/adsk/servlet/ps/dl/index?siteID=123112&id=2334435&linkID=9338138

	Common Support Notes from Autodesk Knowledge Base and our technical staff:
Clean installation of AutoCAD® Civil 3D® 2009 Blocks, xrefs or raster images are scaled when inserted Obtaining a System Information file (NFO) for diagnostics and troubleshooting Obtaining Windows Event logs for diagnostics and troubleshooting Removing all Autodesk software products from system to ensure a clean installation Starting AutoCAD in Windows diagnostic mode ClearType-its anything but clear What is the GEOMARKER and How Can I Turn It Off

Autodesk, AutoCAD, Civil 3d, and DWF are registered trademarks or trademarks of Autodesk, Inc., in the USA and other countries. All other brand names, product names, or trademarks belong to their respective holders. Autodesk reserves the right to alter product offerings and specifications at any time without notice, and is not responsible for typographical or graphical errors that may appear in this document. © 2008 Autodesk, Inc. All rights reserved.