Autodesk Support Documents

Duncan Parnell is committed to providing quality customer support and training.
As part of this commitment to providing support, we have developed our own
tech tips in addition to providing you direct links to Autodesk's support web page.

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Autodesk Updates & Service Packs:

This link will take you to Autodesk's page for the latest updates.

AutoCAD		AutoCAD Architecture
AutoCAD LT		Revit Architecture
AutoCAD Raster Design		Revit MEP
AutoCAD Civil 3D		Revit Structure
AutoCAD Land Desktop		Navisworks
Autodesk Design Review		AutoCAD MEP 3D

Common Support Notes from Autodesk Knowledge Base
and our Technical Staff:

Clean installation of AutoCAD® Civil 3D® 2009

Blocks, xrefs or raster images are scaled when inserted

Obtaining a System Information file (NFO) for diagnostics and troubleshooting

Obtaining Windows Event logs for diagnostics and troubleshooting

Removing all Autodesk software products from system to ensure a clean installation

Starting AutoCAD in Windows diagnostic mode

ClearType-its anything but clear

What is the GEOMARKER and How Can I Turn It Off

Autodesk, AutoCAD, AutoCAD LT, Civil, Civil 3D, and DWF are registered trademarks or trademarks of Autodesk, Inc., in the USA and other countries. All other brand names, product names, or trademarks belong to their respective holders.